Improve your Communication Skills- 8 tips.
Communication is key; people who have
strong communication skills will almost always succeed in life and work.
As we are a social species effective communication is one of the most important
skills we can learn. Obviously no one intends to be a poor communicator
but the fact of the matter is, many of us are. If you’re in the poor
communication category, don’t despair, there is hope for you. Below we
run through some simple communication tips that you can implement to
improve your skills. Have a read and see which ones will work best for
you.
1. Listen
We’ve recommended you improve your listening skills
before and one of the most important parts of communicating is
listening. You need to listen to what the other person is saying in
order for you to empathise with them and then effectively communicate.
Let the other person talk without interrupting, really listen to what they are saying.
2. Remove the filler words
Those annoying little filler words do
absolutely nothing to improve your everyday communication skills, drop
them. The fillers are words like: um, uh and ah,
and they won’t help you. Instead you should practice removing them from
your speech and you will sound more convincing and more persuasive.
There’s a simple remedy you can try to prevent these types of words from
popping up in your everyday speech. If you feel the urge to say um, take a breath or pause for a second. The more you practice the more natural this will feel.
3. Pay attention to your body language
Body language is a part of what’s called nonverbal communication,
this means you’re sending messages to the other person without saying a
word. If you mouth says something, but your body says differently
you’re going to find your communication suffers. If you say you’re
listening, but your eyes are glued to the screen, or you’re open to
discussion but your arms are folded, you’re sending the opposite
message. Pay attention to your posture and what your body is saying.
Also learn to read the other person’s body language so you can
understand what they’re saying to you without words.
4. Eye contact
But not too much. When you’re speaking
with someone, make sure you have consistent eye contact. If you’re
unable to look someone in the eye, people might think you’re trying to
deceive them, are shy or are uninterested. Remember though, it’s not a
staring contest so you don’t have to stare the other person into
submission. Show the other person you’re interested in what they’re
saying by looking them in the eye. As an aside, maintaining eye contact
is a good way to keep you focused and reduce the chance of being
distracted.
5. Show respect
This is a bit of a broad category with
lots of different facets but they all boil down to showing respect. When
communicating with others it’s important to treat everyone equally,
avoid patronizing people and act professionally in the workplace. This means you shouldn’t talk over other people,
and you should also try to endeavor that your message is received
clearly and people understand you. Respecting the other person in a
conversation is a great way to improve your communication skills.
6. Ask questions
If you ever find yourself in a situation
where communication is necessary but akin to drawing blood from a stone,
you should consider asking questions. Ask questions about the other
person, what they do, which famous person would they like to have for dinner and what would they cook,
if you engage them and get them to talk about themselves you’ll
probably find the conversation flows smoothly. There’s an added bonus
here, asking questions about the other person will also keep you
engaged, which is hugely important for successful communication.
7. Be articulate
Being articulate can be difficult, especially if you’re communicating in a foreign language, but you can improve your English speaking confidence
and how well you speak the language. When communicating make sure you
speak clearly and avoid mumbling. If you’re a low talker people will
inevitably have to ask you to repeat yourself. A great way to articulate
yourself better is to slow yourself down, don’t try to cram too many words in and pay attention to each syllable.
8. Check your vocabulary
This is a big one. Apart from mumbling
your way through a social interaction, a big communications error you
can make is to use a word incorrectly. The fastest way to ensure people
will judge you as incompetent is to use a word incorrectly. The best
advice is: if you’re unsure about a word, e.g. how to use it, what it means etc., don’t use it.
There is a way to solve this, if you would like to improve your
vocabulary, there are plenty of resources out there, the more you read,
the more you’ll learn. Expose yourself to as many words as possible and
you’ll find your vocab increasing. But you should always endeavor to
keep the way you speak clean and simple, flowery language might confuse
people.
So that’s it, hopefully these little tips
will improve your communications skills. Remember, keep it simple and
try to be direct. And keep checking ever jobs for more great career
advice and the latest job listings.
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